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Frequently Asked Questions
BUY CAFTAN ONLINE
There is the traditional Moroccan caftan (often a silk dress with an embroidered collar and long sleeves), the lightweight bohemian caftan in pink satin, the colorful ethnic caftan, and the modern caftan worn with chic trousers or an elegant shirt.
Can I return my products?
Yes, you can return your products if they meet the following conditions:
- The item is unused and in its original packaging.
- The tag is still attached to the product.
- The return request is made within 14 days of purchase.
Please note that unique pieces are not eligible for return, and final sale items cannot be returned. For more details, please refer to our full return policy here.
Some products are available for sale or rental only. Please check the available options on each product sheet.
A confirmation email with a tracking link will be sent to you once your order has been shipped. If you have any questions, please write to customerservice@selhyan.com
Delivery usually takes 3-7 business days, depending on your location.
Prices vary depending on material and size:
Simple satin dress → €150–300.
Chic silk dress with refined collar and detailed sleeves → €500–1500.
High-end handcrafted piece → several thousand euros.
Online sales allow you to find a chic feminine dress at a reduced price.
Yes, many stores offer rentals or sales. Renting is ideal for a wedding, while selling allows you to acquire a chic and durable piece.
It's important to check the exact size: some satin dresses are fitted, others are looser. The choice of collar depends on the style: a round neck for a classic look, a V-neck for a modern look, or a square neck for a chic, feminine dress. Online stores offer detailed guides to help you choose.
Yes, several online sales offer exclusive sales. You'll find silk dresses, pink satin gowns, and chic, feminine handcrafted pieces at discounted prices, available in all sizes.
The caftan is a feminine ceremonial dress, fitted at the waist, with sleeves and a refined collar, while the djellaba is a simpler, loose-fitting outfit with a hood.
Traditionally, the djellaba is intended for everyday wear. For a wedding or party, the caftan is preferred, considered an elegant dress suitable for special occasions.
A handmade caftan can cost anywhere from €200 to over €1,500, depending on the fabric and details. A djellaba is generally more affordable. Online sales are available, making these pieces accessible to a variety of budgets.
A long dress, fitted at the waist, with various collars (round, square, V), elegant sleeves and embroidery that make it a unique handcrafted piece.
CUSTOM-MADE BRIDAL
We recommend starting your order 4 to 6 months before the wedding date to ensure smooth creation, stress-free fittings, and timely delivery. For shorter deadlines, please contact us: we study each request individually.
Yes. We offer comprehensive remote support. You can send us your measurements via our detailed guide , exchange via video, and follow all the creation steps remotely. Our team remains available throughout the process.
Absolutely. Some models in our collection can be reproduced and adjusted to your measurements . These are creations that we are used to making, sometimes with a more affordable price than 100% personalized custom-made products.
Yes, it is possible to adjust a model according to your preferences: adding sleeves, changing the fabric, length, neckline, etc. We will help you develop the dress according to your vision.
1. First exchange (workshop, video or telephone)
2. Quote & choice of materials
3. Manufacturing & adjustments (in workshop or remotely with your measurements)
4. Delivery or collection
We provide you with a complete step-by-step measuring guide . It is important to follow this guide precisely. The tailoring is based exclusively on the measurements you provide us. In the event of a measurement error, we cannot be held responsible.
Our custom-made dresses start at €1,500. The price depends on the style, choice of materials, level of customization, and craftsmanship. A clear and detailed quote will be provided after the initial consultation.
As custom-made dresses are created specifically to your specifications and measurements, they are non-refundable and non-exchangeable , except in the event of a defect or error on our part. For more information, see our return policy .