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Frequently asked questions
buy Kaftan online
There's the traditional Moroccan Kaftan (often a silk dress with embroidered collar and long sleeves), the light bohemian Kaftan in pink satin, the colorful ethnic Kaftan , and the modern Kaftan worn with chic pants or an elegant shirt.
Yes, you can return your products if the following conditions are met:
- The item is unused and in its original packaging.
- Thelabel is always attached to the product.
- Returns must be requested within 14 days of purchase.
Please note that one-of-a-kind pieces are not eligible for return, and final sale items cannot be returned. For more details, please consult our complete return policy here.
Some products are only available for sale or rent. Please check the available options on each product sheet.
A confirmation email with a tracking link will be sent to you once your order has been dispatched. If you have any questions, please write to customerservice@selhyan.com
Delivery generally takes 3 to 7 working days, depending on your location.
Prices vary according to material and size:
Simple satin dress → €150-300.
Chic silk dress with refined collar and worked sleeves → €500-1500.
High-end handcrafted piece → several thousand euros.
Online sales make it possible to find a chic feminine dress at a reduced price.
Yes, many stores offer rental or sale. Renting is ideal for weddings, while selling allows you to acquire a chic, long-lasting piece.
It's important to check the exact size: some satin dresses are fitted, others looser. The choice of collar depends on the style: round collar for a classic look, V-neck for a modern look, square collar for a chic feminine dress. Online boutiques offer detailed guides to help you choose.
Yes, several online sales are offering exclusive sales. You'll find silk dresses, pink satin dresses, or chic feminine handcrafted pieces at reduced prices, available in all sizes.
The Kaftan is a feminine ceremonial dress, fitted at the waist, with sleeves and a refined collar, while the djellaba is a simpler, loose-fitting garment with a hood.
Traditionally, the djellaba is for everyday wear. For weddings or celebrations, the Kaftan is preferred, considered an elegant dress for special occasions.
A handcrafted Kaftan can cost from €200 to over €1,500, depending on fabric and details. A djellaba is generally more affordable. Online sales make these pieces accessible to a wide range of budgets.
A long dress, fitted at the waist, with a variety of collars (round, square, V), elegant sleeves and embroidery that make it a unique piece of craftsmanship.
MADE-TO-MEASURE BRIDAL
We advise you to start your order 4 to 6 months before the wedding date, to guarantee smooth creation, worry-free fittings and on-time delivery. For shorter lead times, please contact us: we study each request individually.
Yes, we offer full remote support. You can send us your measurements via our detailed guideand follow every step of the creation process remotely. Our team remains available throughout the process.
Absolutely. Some models in our collection can be reproduced and adjusted to your measurements. These are creations we're used to making, sometimes at a more affordable price than 100% made-to-measure.
Yes, it is possible to adjust a model to your preferences: add sleeves, change fabric, length, neckline, etc. We work with you to make the dress evolve towards your vision.
1. First exchange (workshop, video or telephone)
2. Quotation & choice of materials
3. Assembly & adjustments (in the workshop or remotely with your measurements)
4.delivery or collection
We provide you with a complete step-by-step guide to taking measurements. It is important to follow this guide precisely. We base our production exclusively on the measurements you provide. We cannot be held responsible for any errors in measurement.
Our made-to-measure dresses start from 1500 E. Prices depend on the model, choice of materials, level of personalization and craftsmanship. A clear, detailed quote will be provided after the first meeting.
As made-to-measure dresses are specially created according to your wishes and measurements, they are neither refundable nor exchangeable, except in the event of a defect or error on our part. For more information, please consult our return policy.





